Almost 3 years after Alfredo Lim took over the reigns of the city of Manila, here is what Baywalk looks like a few days before the end of 2009. Be the judge if the move to reverse what Lito Atienza did was prudent.
As a customer, will you be encouraged to frequent Baywalk now than 3 years ago?
“… The success of a company depends on keeping your costs down.”
– Office Warehouse Inc.
“wanted a refund from Office Warehouse….according to them they do not do refunds!…wanted a refund because the price posted was different from the price they charged me so I wanted to return the product first thing the following day. Took me forever to talk to everyone from Office Warehouse except xxx (name withdheld). When I finally threatened to call the mall security and even DTI and demanded I talk to xxx (name withdheld) even when he was in a meeting, they finally said that they will process my refund and that I could go directly to Office Warehouse ATC to get it already. Super poor customer service! THe OIC girl xxx (name withdheld) did not even offer to help me contact all the people at Office Warehouse…the nerve! When I got my refund, she did not even talk to me or acknowledge me - she shouldn’t be promoted to manager. If keeping overhead low means keeping managers with poor customer relation skills….then that’s not the kind of business that should be franchised.
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“Office warehouse? Poor service, snobbish and uncaring management, false advertising-lowest price…. thats a hoax! Low overhead? Super shrewd owners (that’s their reputation) who are willing to sacrifice customer service.”
– Customer 2
Santos |
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