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A Bad Taste Of Customer Service

About a week ago, I chose to do my physical regimen at Fitness First MOA because of the free wi-fi at Mall of Asia. So before I dive into a strenuous physical activity, I had my lunch just across the street, at Taste Asia, to do some online work.

The food there is great, one of my dining destinations whenever I’m at MOA, The free wi-fi is just an added value, specially to people like me. So after ordering my food, I attempted to connect to the internet. Unfortunately, there was no connection at that time. The signal from the router was detected but it looks like it was not connected to the modem. In fairness, this is the first time, in my experience, that the wi-fi is not working.

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The blogger is the head of Business Values 2.0

He does lecture and consulting work for the integration of (1) "Spiritual Intelligence" in Values Management and other Organizational Interventions, and (2) "Social Web" as Corporate Tool.

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